WELCOME TO THE www.smile4you.co.uk WEBSITE
TERMS AND CONDITIONS FOR USE. THESE TERMS AND CONDITIONS
APPLY TO THE USE OF THIS WEBSITE AT http://www.smile4you.co.uk.
We are a member of the following trade associations/professional
bodies: Safebuy
Our contact details are as follows:
Smile 4 You Ltd
9 Beech Grove,
Holton le Clay,
North East Lincolnshire,
United Kingdom,
DN36 5YL.
General Email: mail@smile4you.co.uk
Telephone: 01472 508 701
VAT Registered: 893173105
Company Registration Number: 5880288
Managing Director: Paul Beatty
Company Director: Samantha Beatty
Company Secretary: Samantha Beatty
| Cancellation
and Returns Policy |
You can at any point within 14 days of receipt of you order
cancel the order and receive a refund for the whitening
kit minus admin & postage costs. If you wish to cancel
your order contact us via email, we will instruct you to
send the full kit in it's original packing with any extra
mouth trays supplied back to us, upon our receipt of the
kit & trays we will issue an immediate refund, if any
of the items from the order sent to you are missing or lost
we will deduct them from your refund, £4.99 for mouth
trays, £2.00 for syringes, £1.99 for the original
packaging and £1.99 for instructions. The refund policy
only applies to purchases of the full teeth whitening kit,
not individual orders of mouth trays, refill gel bottles,
remineralisation gels, mouth tray cases and the blue light
units. If you have received extra mouth trays free of charge
you must also return these or your refund will be deducted
£4.99. Current admin costs are £4.99 for single
kits, £8.99 for 2 kits, £1 for trays. Please
note that orders shipped outside of the UK will have postage
and admin costs of £9.99 deducted from any refund.
You must post the kit(s) back to us within 3 working days
of informing us that you wish to return it, failure to do
so will result in the refund not being processed. We do
also strongly recommend that you send it by recorded delivery.
These provisions do not affect your statutory rights.
All orders are posted by Royal Mail. Normal delivery is
1st class recorded delivery and normally takes 1-2 working
days but can take upto 5. Special Delivery is guaranteed
the next working day after posting by 1pm. International
Signed for normally takes upto 5 working days but can take
up to 15. If you do not receive your kit by the longest
possible timescale for your delivery choice then please
contact us. You must contact us within 2 months of purchase
if you have not received your order as this is the length
of time we keep all tracking slips. If you contact us after
2 months we are unable to verify the non delivery of your
order and are therefore unable to send out a replacement
or issue a refund.
We may revise these terms and conditions at any time by updating
this posting. You should check this Website from time to time
to review the then current terms and conditions, because they
are binding on you. Certain provisions of these terms and
conditions may be superseded by expressly designated legal
notices or terms located on particular pages of this Website.
If you do not wish to accept any new terms and conditions
after we have given notice, you should not continue to use
this Website. By placing an order from this site you are agreeing
to be bound by these terms and conditions.
You are deemed to place an order with us by ordering via
our online checkout process. As part of our checkout process
you will be given the opportunity to check your order and
to correct any errors. We will send you an order acknowledgement,
detailing the products you have ordered.
Our acceptance of an order takes place when we despatch
the order. We will send you a despatch confirmation by email.
When we despatch the order the purchase contract will be
made even if your payment has been processed immediately,
unless we have notified you that we do not accept your order
or you have cancelled your order.
We may refuse to accept an order:
(a) where goods are not available;
(b) where we cannot obtain authorisation for your payment;
(c) if there has been a pricing or product description error;
or
(d) if you do not meet any eligibility criteria set out
in our terms and conditions.
You are permitted to print and download extracts from this
Website for your own use on the following basis:
(a) no documents or related graphics on this Website are modified
in any way;
(b) no graphics on this Website are used separately from accompanying
text; and
(c) any of our copyright and trade mark notices and this permission
notice appear in all copies.
Unless otherwise stated, the copyright and other intellectual
property rights in all material on this Website (including
without limitation photographs and graphical images) are owned
by us or our licensors. For the purposes of these terms and
conditions, any use of extracts from this Website other than
in accordance with clause 5.1 above for any purpose is prohibited.
If you breach any of the terms in these terms and conditions,
your permission to use this Website automatically terminates
and you must immediately destroy any downloaded or printed
extracts from this Website.
Subject to clause 5.1, no part of this Website may be reproduced
or stored in any other website or included in any public or
private electronic retrieval system or service without our
prior written permission.
Any rights not expressly granted in these terms are reserved.
While we endeavour to ensure that this Website is normally
available 24 hours a day, we will not be liable if for any
reason this Website is unavailable at any time or for any
period.
Access to this Website may be suspended temporarily and without
notice in the case of system failure, maintenance or repair
or for reasons beyond our control.
| Visitor Material and Conduct |
You are prohibited from posting or transmitting to or from
this Website any material:
(a) that is threatening, defamatory, obscene, indecent, seditious,
offensive, pornographic, abusive, liable to incite racial
hatred, discriminatory, menacing, scandalous, inflammatory,
blasphemous, in breach of confidence, in breach of privacy
or which may cause annoyance or inconvenience;
(b) for which you have not obtained all necessary licences
and/or approvals;
(c) which constitutes or encourages conduct that would be
considered a criminal offence, give rise to civil liability,
or otherwise be contrary to the law of or infringe the rights
of any third party, in the UK or any other country in the
world; or
(d) which is technically harmful (including, without limitation,
computer viruses, logic bombs, Trojan horses, worms, harmful
components, corrupted data or other malicious software or
harmful data).
You may not misuse the Website (including, without limitation,
by hacking).
We will fully co-operate with any law enforcement authorities
or court order requesting or directing us to disclose the
identity or locate anyone posting any material in breach of
clauses .
| Links to and from other Websites |
Links to third party websites on this Website are provided
solely for your convenience. If you use these links, you leave
this Website. We have not reviewed all of these third party
websites and do not control and are not responsible for these
websites or their content or availability. We therefore do
not endorse or make any representations about them, or any
material found there, or any results that may be obtained
from using them. If you decide to access any of the third
party websites linked to this Website, you do so entirely
at your own risk.
If you would like to link to this Website, you may only do
so on the basis that you link to, but do not replicate, the
home page of this Website, and subject to the following conditions:
(a) you do not remove, distort or otherwise alter the size
or appearance of the www.smile4you.co.uk logo;
(b) you do not create a frame or any other browser or border
environment around this Website;
(c) you do not in any way imply that we are endorsing any
products or services other than our own;
(d) you do not misrepresent your relationship with us nor
present any other false information about us;
(e) you do not otherwise use any www.smile4you.co.uk trade
marks displayed on this Website without our express written
permission;
(f) you do not link from a website that is not owned by you;
and
(g) your website does not contain content that is distasteful,
offensive or controversial, infringes any intellectual property
rights or other rights of any other person or otherwise does
not comply with all applicable laws and regulations.
We expressly reserve the right to revoke the right granted
in this clause 8.2 for breach of these terms and to take any
action we deem appropriate.
You shall fully indemnify us for any loss or damage we or
any of our group companies may suffer or incur as a result
of your breach of clause 8.2.
Security is probably one of the most significant concerns
for both the shopper and the retailer during an online transaction
and therefore we use Royal Bank of Scotland transaction processors.
In reality an online transaction is probably more secure than
a card transaction in a shop or conducted over the telephone
or by fax, as the information transmitted online is highly
encrypted using complicated logarithm combinations.
Our secure payment system uses a combination of both established
and innovative techniques to ensure the security and integrity
of all sensitive data, ensuring that both you, the shopper,
and retailer can have confidence that nobody can impersonate
our secure servers to obtain confidential information.
Transaction encryption - our secure server automatically encrypts
your confidential information in transit from your computer
to ours using the Secure Sockets Layer protocol (SSL) with
an encryption key length of 128-bits (the highest level commercially
available). Before you even register or log in to our site,
our server checks that you're using an approved browser -
one that uses SSL 3.0 or higher.
Data storage - Your credit card information is handled solely
by our secure server and is not stored on our servers. Once
your information reaches them, it resides on a server that
is heavily guarded both physically and electronically. Our
servers sit behind an electronic firewall and are not directly
connected to the Internet, so your private information is
available only to authorized computers.
While we endeavour to ensure that the information on this
Website is correct, we do not warrant the accuracy and completeness
of the material on this Website. We may make changes to the
material on this Website, or to the products and prices described
in it, at any time without notice. The material on this Website
may be out of date, and we make no commitment to update such
material.
The material on this Website is provided “as is”
without any conditions, warranties or other terms of any kind.
Accordingly, to the maximum extent permitted by law, we provides
you with this Website on the basis that we excludes all representations,
warranties, conditions and other terms (including, without
limitation, the conditions implied by law of satisfactory
quality, fitness for purpose and the use of reasonable care
and skill) which but for these terms and conditions might
have effect in relation to this Website.
We, any other party (whether or not involved in creating,
producing, maintaining or delivering this Website), and any
of our group companies and the officers, directors, employees,
shareholders or agents of any of them, exclude all liability
and responsibility for any amount or kind of loss or damage
that may result to you or a third party (including without
limitation, any direct, indirect, punitive or consequential
loss or damages, or any loss of income, profits, goodwill,
data, contracts, use of money, or loss or damages arising
from or connected in any way to business interruption, and
whether in tort (including without limitation negligence),
contract or otherwise) in connection with this Website in
any way or in connection with the use, inability to use or
the results of use of this Website, any websites linked to
this Website or the material on such websites, including but
not limited to loss or damage due to viruses that may infect
your computer equipment, software, data or other property
on account of your access to, use of, or browsing this Website
or your downloading of any material from this Website or any
websites linked to this Website.
Nothing in these terms and conditions shall exclude or limit
our liability for (i) death or personal injury caused by negligence
(as such term is defined by the Unfair Contract Terms Act
1977); (ii) fraud; (iii) misrepresentation as to a fundamental
matter; or (iv) any liability which cannot be excluded or
limited under applicable law.
If your use of material on this Website results in the need
for servicing, repair or correction of equipment, software
or data, you assume all costs thereof.
You agree to indemnify us fully, defend and hold us, and our
officers, directors, employees and agents, harmless from and
against all claims, liability, damages, losses, costs (including
reasonable legal fees) arising out of any breach of the terms
and conditions by you, or your use of this Website, or the
use by any other person using your registration details.
| Governing Law and Jurisdiction |
These terms and conditions shall be governed by and construed
in accordance with English law. Disputes arising in connection
with these terms and conditions shall be subject to the exclusive
jurisdiction of the English courts.
We do not warrant that materials/items for sale on the Website
are appropriate or available for use outside the United Kingdom.
It is prohibited to access the Website from territories where
its contents are illegal or unlawful. If you access this Website
from locations outside the United Kingdom, you do so at your
own risk and you are responsible for compliance with local
laws.
You may not assign, sub-license or otherwise transfer any
of your rights under these terms and conditions
If any provision of these terms and conditions is found by
any court of competent jurisdiction to be invalid, the invalidity
of that provision will not affect the validity of the remaining
provisions which shall continue to have full force and effect.
Only the parties to these terms and conditions may seek to
enforce them under the Contracts (Rights of Third Parties)
Act 1999. |
